Negotiation is an interactive process by which people reach mutual agreement on solving a common problem, but for many people this is easier said than done In this white paper, Taylor Sparks discusses five tips for helping you approach and carry out your negotiations with confidence. Rule number one? You won't know what you can get until you ask.
http://whitepapers.zdnet.com/abstract.aspx?docid=930105&promo=590&tag=nl.e590
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