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Tuesday, November 9, 2010

Macy's gives employees a little "magic"

Macy's strives to generate passion and excitement among its workers so they'll fall in love with their jobs, says Lisa Gick, vice president of employee engagement at Macy's. Among her tactics: engaging workers through informal conversations that encourage feedback, and dubbing the employee handbook "100 ways to make magic." 
http://smartblogs.com/workforce/2010/11/08/lisa/

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